We'll be there when you need us most

We're here to help get you back on track

Australia is prone to extreme weather and natural disasters. Planning and preparing for future emergencies is important to minimise property damage and helps to protect you and your family against any significant financial impact.

When something does goes wrong and its time to call on your insurance and make a claim, you can count on SHC Insurance Brokers to be there and help to get you back on track sooner.

Our dedicated claims team is on hand to support you and expertly manage the claims process by acting on your behalf and negotiating with insurers to achieve the best possible claims outcome in the least possible time to help minimise the impact to you or your business.


Submit A Claim

Contact Us

Call 1300 550 665

Emergency Contacts

All claims and enquiries should be referred to SHC Insurance Brokers in the first instance.

SHC business hours: Monday - Friday 8.30am to 5.30pm AEST

If we're not available you may find these numbers useful.


Emergency Assistance 24/7

Johns Lyng 24/7 Emergency Response: 1300 218992

Johns Lyng Group is one of Australia’s leading emergency building companies who partner with numerous insurers and brokers to provide their clients with emergency assistance in times of need.

As a Steadfast Group insurance broker, our clients can access Johns Lyng Makesafe Builders 24/7 national call centre for fast response to every makesafe.

Services include glass replacement, water extraction and drying, emergency plumbing, emergency electrical, temporary fencing, protective tarping, tree removal and more. For more detail, go to:

You will be asked to provide the following information:

Broker company: Savill Hicks Corp Pty Ltd (Steadfast Group)

Broker name: SHC Insurance Brokers

Contact number: 1300 550 665

Your name:

Contact number:


Insurance company: Please refer to your policy schedule for details

Cause and description of damage.